How to Report a Street Light Problem
Report Street Light Problem Online at Mid American Energy Website.
When describing the location of the problematic streetlight, be as specific as possible.
If this is an emergency, such as a leaning pole, broken glass or hanging fixture, please call 888-427-5632 for immediate response.
Customer Service (emergencies: 24 Hours a day, seven days a week)
- Gas Leaks - 800-595-5325
- Power Outage/Wires Down - 800-799-4443
Residential Customers
- Billing Inquiry and General Information - 888-427-5632
- Start, transfer or stop services
Business Customers
- Business Services - 800-329-6261
- Start, transfer or stop services
Other Services
- TDD Hearing Impaired -800-747-0593
- Non-English Interpreter Services -888-427-5632
- Customer Generation and Net Metering - 888-427-5632
- Customer Ideas/Inquiries/Concerns - Customer Feedback
- Business and Community Development - kmkunert@midamerican.com
- Gas Transportation Services - gastransportinfo@midamerican.com