Front Desk

PAYMENT PORTAL - Click Here to access payment portal


Dear Resident,

Coming July 2023, The City of Eagle Grove will be launching a new online billing and payment service called FrontDesk. This will offer you greater flexibility to view and pay your utility bills online and other permits, and have a better interaction the the City online. In addition, you will have options to enroll in AutoPay and receive electronic notifications.

 With FrontDesk, you can look forward to being able to do as follows:

 Pay your utility bills any time with this easy-to-use online portal

  • 24/7 access to your account including utility usage, tracking multiple accounts, and submitting service requests.
  •  Manage your account and view usage and payment history
  • Enroll in AutoPay with a credit card, debit card, or provide ACH information to avoid late or missed payments. (fee applies as follow: Debit/Credit card processing =2.49% plus$1.00 per transaction with a $2.00 min. ACH processing = $1.30 per transaction)
  • Receive emails or texts from us when your bill is ready, when a payment is scheduled, and after payment is received;
  • Update your notification settings so you can receive other important messages and notifications from us regarding street closures, events, etc.
  • Fill out and submit forms directly online and pay associated fees. Our staff will review and process the forms – no more paper required!
  • Easy access to Public Notices and answers to Frequently Asked Questions so you can see important city-related information in one place.
  • Review Meeting Agendas, Minutes and videos
  • Use Citizen Requests to submit requests directly to the necessary government officials with a few clicks of a mouse or taps on a smartphone.

What does this mean if you currently already receive electronic bills or are enrolled in AutoPay with ACH?

You will need to log into FrontDesk and create a new account. You will be required to update your preferences and set up new AutoPay information.

Because we value the security of your information and respect your privacy, we will not be transferring your payment information. Please be sure to create your FrontDesk account as soon as possible as your current AutoPay settings will be deactivated on June 30th, 2023.

You can also stop by the office and someone can assist you will the process.

 Sign up today by using the link below.

 Best Regards,

 Bryce Davis, City Administrator

City of Eagle Grove

Front Desk Front Desk Resident Portal